Frequently Asked Questions
What types of fragrances do you offer?
We offer a curated selection of scents crafted for every mood whether you're looking for a fresh everyday fragrance, a bold evening statement, or a soothing scent for home.
How do I choose the right scent for me?
Start by thinking about your preferences: Do you lean toward woody, floral, citrus, or oriental-spicy notes? Try one of our signature scents first, and if possible test it on your skin for a few hours to see how it develops. Our descriptions will help highlight top notes, heart notes and base notes to guide you.
How can I tell if a fragrance will last on me?
Fragrance longevity depends on your skin type, environment, and product concentration. For best results apply fragrance to your pulse points (wrists, neck) and on well-moisturised skin. If you’re using a body mist, you may need to reapply after several hours.
What is your return or exchange policy?
All sales are final. We do not offer refunds, returns, or store credit under any circumstances, whether products are opened or unopened.
Exchanges may be considered only if you contact us within 24 hours of delivery and if the incorrect item was shipped, or the item arrived damaged.
All exchange requests are subject to verification and investigation. Claims involving damage may be reviewed for signs of misuse, tampering, or intentional alteration.
We reserve the right to deny any claim that does not meet our eligibility criteria or is suspected of fraud.
For full details please refer to our Refund Policy.
How should I store my fragrance to keep it fresh?
Keep your fragrance in a cool, dry place away from direct sunlight and heat sources. Store the bottle upright and ensure the cap is tightly closed to maintain integrity of the scent.
What payment methods do you accept?
We accept major credit and debit cards. All payments are processed securely through trusted U.S. payment gateways to ensure a safe and seamless checkout experience.