Welcome to Tando’s The Fragrance.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following types of information:

• Personal Information: such as your name, billing address, shipping address, email, and phone number.

• Payment Information: including credit or debit card details, PayPal, or other payment methods. (All payments are processed securely via Shopify Payments or trusted third-party providers we never store full card details.)

• Device Information: such as IP address, browser type, operating system, and how you interact with our site (collected automatically via cookies and analytics tools).

• Order Information: products you purchase, order history, and communication preferences.

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders

• Communicate with you about your purchase or account

• Improve our website experience and product offerings

• Send marketing updates, promotions, or newsletters (only if you consent)

• Prevent fraud and maintain store security

• Comply with legal obligations and Shopify’s platform requirements

3. Sharing Your Information

We share your information only with trusted partners necessary to operate our business, such as:

• Shopify (our e-commerce platform)

• Payment processors (for secure transactions)

• Shipping and delivery providers (to fulfill your orders)

• Marketing and analytics services (to improve our offerings)

These partners only receive the data needed to perform their function and are required to keep it confidential.

4. Cookies

We use cookies to personalize your browsing experience and help our store run efficiently.
Cookies may:

• Remember your login or cart items

• Measure how you use our site

• Provide personalized product suggestions

You can disable cookies anytime in your browser settings, but certain features may not function properly.

5. Data Retention

We keep your information only as long as necessary to fulfill the purposes outlined here (e.g., to complete your purchase or comply with tax laws).
When no longer needed, your data will be securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing communications at any time

• Request details about how your data is processed

To exercise these rights, please contact us at Contact@tandosthefragrance.com.

7. Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.
However, no online system is 100% secure  so we encourage you to also protect your personal information (e.g., using strong passwords and safe networks).

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date listed above.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:

📧 Email: Contact@tandosthefragrance.com